The Rockwell Institute Refund Policy

At Rockwell Institute, we’re committed to providing the ultimate learning experience, which is why we back every purchase with our satisfaction guarantee. Our commitment to quality education promises peace of mind when selecting our courses.

Online Courses

  • Starting from the date of purchase, students have 30 days to request a refund.

Livestream and Classroom Courses

  • Students may request a refund within 24 hours from the first class of a Livestream or Classroom course to receive a refund.
  • Students can swap to a self-paced online course if they no longer qualify for a refund.
  • Livestream and Classroom students who do not attend their scheduled class will not qualify for a refund.

All Modalities

  • If a course is completed, it does not qualify for a refund.
  • If the student purchased a membership or package and completed at least one for-credit course, a refund is no longer available for the entire membership or package.
  • Physical textbooks, manuals, and shipping are non-refundable.
  • Any refunds for packages that included physical textbooks will be refunded less a $50 refund fee.

Verified Student Reviews

I passed the managing broker's exam this morning and now will be able to move forward with my plans. You should know that to prepare for the exam I relied on your ONLINE course. Your material allowed me to take the test with confidence and that helped me complete the 45-question exam in 27 minutes (however, I used the entire 1.5 hours to review but only had to change one question). Again, thanks a million for your help.
C. Monge
This is the second time I've gone through your online class and once again, you didn't disappoint! With your excellent online program, you helped me prep for the state test and pass the first time. It made my day to walk in and tell my boss I passed the first time!
Michele W.
I PASSED! The Cram Course was very helpful in preparing me for the exam. I highly recommend that if you want to pass the test on the first try, you sign up for the Cram Course!
Spencer P.
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